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    "en": "Organizational learning means the process of systematically improving actions through better collective knowledge and understanding (DRI Lexicon, 2023)."
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    "en": [
      "Modified from Fiol, C. M., & Lyles, M. A. (1985). Organizational learning. Academy of management review, 10(4), 803-813, by the DRI Lexicon Project Expert Panel, January 2023.\n\nURL: https://doi.org/10.2307/258048\n\nReference for the scope note:  Romme, A. G. L., & Van Witteloostuijn, A. (1999). Circular organizing and triple loop learning. Journal of Organizational Change Management.\n\nURL: https://doi.org/10.1108/09534819910289110"
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      "In the context of disaster resilient infrastructure, the term “organizational learning” can be applied very broadly to any organised entity (even a community), that has established learning processes, such as observation, analysis, knowledge sharing, reflection, sensemaking, experimentation, and change design. Through these processes, the entity seeks to learn from experience, especially from the experience of adverse events, to change the way it works, and to improve the outcomes from its actions and decisions. See also \"\"Systemic change\"\".\n \nIn the context of disaster resilient infrastructure, “better knowledge and understanding” often refers to improved understanding of the causal relations and feedback loops within infrastructure systems, and especially the behaviours of complex systems. See also \"Disaster resilience\", \"Feedback loops\", \"System of systems\", \"Systemic change\", \"Systemic risk\" and \"Cascading hazards\".\n \nOrganizational learning offers a particular approach to single, double- and triple-loop learning. See also \"Feedback loops\".\n \nMonitoring and evaluation processes should provide an important input to organizational learning, but this connection is not always made."
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